Privacy Policy

Effective Date: July 14, 2025

Welcome to Jankalyan. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services through the Jankalyan website or mobile application.

1. Information We Collect

• Personal Identification Information (Name, Email, Phone Number, etc.)
• Medical Information (Appointments, Selected Doctor, Location)
• Device Information (IP address, browser, OS, etc.)
• Usage Data (via Firebase Analytics)

2. How We Use Your Information

We use the information collected to:

• Book and manage doctor appointments
• Send you confirmations, reminders, or important notices
• Provide customer support
• Improve our website/app functionality
• Secure user data using encrypted storage and authentication

3. Use of Firebase Services

We use Firebase by Google for user authentication, database management, cloud messaging, and analytics. Firebase may collect data including device identifiers, IP address, and app usage to help us monitor and improve our services.

You can read more about how Firebase handles data here: Firebase Privacy & Security

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share data with trusted third-party tools and service providers only for the purpose of operating our platform and fulfilling user requests.

5. Data Security

We take data security seriously and use appropriate measures such as encryption, secure user authentication, and access controls to protect your data.

6. Your Rights

You have the right to:

• Access the information we hold about you
• Request corrections or deletion of your data
• Withdraw your consent to our use of your information

7. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect data from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. You will be notified of significant changes via our website or email.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Jankalyan Digital Healthcare
5th Floor, Block A, Maurya Lok Complex,
Fraser Road Area, Patna, Bihar 800001
Customer Support: 9241320488
Email: support@jankalyan.in