📜 Terms and Conditions – Jankalyan

Welcome to Jankalyan, a trusted digital platform designed to connect patients with verified medical professionals across Bihar. By using our services, you agree to the following terms and conditions:

🧑‍⚕️ Platform Purpose

Jankalyan facilitates online appointment booking with licensed and trusted doctors. We aim to provide a secure, transparent, and user-friendly experience for both patients and healthcare providers.

👥 For Patients

• Patients may use the platform to search, book, and consult with verified doctors.

• All personal and medical information shared during registration or consultation is kept strictly confidential and used only to improve service quality.

• In the rare event of any unusual or harmful activity caused by a doctor’s fault, Jankalyan will fully support the affected patient. This includes:

  • Legal assistance where applicable

  • Coordination with relevant authorities

  • Additional help to ensure the patient’s safety and well-being

🩺 For Doctors

• Doctors registering on Jankalyan must provide accurate professional details including qualifications, registration numbers, and specialization.

• Jankalyan verifies credentials to maintain trust and safety across the platform.

• If a doctor faces any professional, legal, or operational trouble while using the platform, our team will provide full support. This includes:

  • Assistance in resolving disputes

  • Legal guidance if necessary

  • Technical or operational help to restore services

⚖️ General Terms

• Jankalyan is not liable for medical outcomes or treatment decisions made by doctors. However, we take misconduct seriously and will act promptly on verified complaints.

• Users must not misuse the platform for fraudulent, abusive, or illegal activities.

• Jankalyan reserves the right to suspend or terminate accounts found violating these terms.

By continuing to use Jankalyan, you acknowledge and accept these terms. We are committed to building a safe and supportive healthcare ecosystem for all.

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